Air
Purifier FAQ
- Why is
Biozone's Air Purification technology unique?
- How do
Biozone Air Purifiers work?
- Can
Biozone Air Purifiers be run 24 hours a day?
- What
kind of maintenance is there on Biozone Air
Cleaners?
- Are there
filters that need to be replaced?
- How expensive
are the units to operate?
- Since
Biozone air cleaners do not rely on air filters,
how do they clean the air?
- How
effective are Biozone Air Purifiers on tobacco or
cigarette smoke?
- Will
the unit remove smoke and other odors from
clothing and upholstered furniture?
- Do the units
work to get rid of mold and mildew?
- Will
my family get fewer colds and flu if I have a
Biozone Air Cleaner in my home?
- Will
a Biozone Air Purifier cure allergies and asthma?
- Do
these units produce nitric oxide?
- Are
some people over-sensitive to ozone?
- How
will a Biozone Air Purifier work with other
filtration or air cleaning devices I already use?
- Will
insurance companies reimburse for the cost of a
Biozone unit?
- Is there
any research supporting the effectiveness of
Biozone Air Purifiers?
- How
can I tell if the Biozone Air Purifier is really
working?
- How do
negative ions and ozone work?
- What
happens to the ionized particle once it falls to
the ground?
- Can
ozone be dangerous?
- What's a
hydroxyl radical?
- What
factors should I look for when purchasing an air
purifier?
- How do
Biozone air purifiers compare to HEPA air filters?
- What
if I buy a Biozone air purifier, and it doesn't
work as well as I had hoped?
- Does
a returned air cleaner have to arrive at Healthier
Air within the 30-day risk-free period in order
for me to get my money back, if I decide to return
it?
- Is
there any cost to me whatsoever if I decide to
return an air purifier during the 30-day risk-free
period?
- What
different kinds of air cleaners does Biozone
offer?
- How do I
figure out what model is best for me?
- Is
it safe to purchase through this website?
- What
shipping costs will I have to pay if I purchase a
product at this website?
- What kind
of warranty do these air purifiers come with?
- If I buy
something or email you, will you sell my name and
email address?
- How do
Biozone air purifiers compare to other ozone
generators /
negative ion generators?
Q.
What makes
Biozone's Air Purification technology so unique
and different?
A.
Biozone has taken four of
the most powerful, accepted, and well-documented air
purification methods and united them with an exciting
technology we call PureWave. The unique synergy
created by this marriage of science and electronics
results in a truly superlative air cleaning
technology. Read the article below to learn more.
Pure
Science from Biozone Scientific
Q.
How do Biozone Air
Purifiers work?
A.
Biozone air purifiers are
state-of-the-art purification devices. It must be
noted that they are not air filters, but air purifiers
that utilize a multitude of air cleaning methods.
The advanced and unique technology you get with a
Biozone Air Purifier combines the use of a strong
purifying gas plasma with basic photochemistry to
effectively reduce indoor air pollutants and odors in
residential, commercial, industrial, and agricultural
settings.
Read
more
Q.
Can Biozone Air Purifiers
be run 24 hours a day?
A.
Biozone Air Purifiers are
designed to be run continually, 24 hours a day, with
no need to monitor them in any way. While in many
instances the pollutants in your indoor space can be
adequately addressed by running the unit part time,
you don't have to turn the unit off unless you want
to. Our 12 volt
technology keeps ozone levels safe and the unit
will not overheat due to high voltages common to many
other air purifiers.
Q.
What kind of maintenance
is involved with Biozone Air Cleaners?
A.
Biozone Air
Purifiers are virtually
maintenance-free. On the smaller units (models 50,
50V, 500, 1000) there is nothing to maintain unless
the device is located in a very dusty or smoky area.
In these instances we recommend opening the unit up
once in a while and wiping off the ultraviolet lamp
with a soft cloth. Some accumulations on the bulb
(i.e., chemicals from tobacco smoke) may require
rubbing alcohol to remove. On our larger units (models
2000, 3000, etc.) the small stainless steel mesh
filter on the back of the unit may accumulate dust and
may need to be rinsed under the faucet from time to
time. The UV lamp must be replaced
once every 12 months.
Q.
Are there filters
that need to be replaced?
A.
There are no expensive
filters to be replaced on Biozone Air Purifiers. By
comparison, HEPA filters can cost from $60 to $200 or
more per year to replace. In Biozone units, all that
ever needs replacement is a special ultraviolet lamp
that should be replaced once per year, at a cost of
approximately $36 - $90 depending upon unit size.
Q.
How expensive
are the units to operate?
A.
The average operating cost
for a Biozone Air Purifier is about 3 to 4 cents per
day. Our unique 12 volt technology is efficient and
economical; by comparison, some air filters can cost
$10 - $30 a month to operate, not including the cost
of replacement filters.
Q.
Since Biozone air cleaners
do not rely on air filters, how
do they clean the air?
A.
Biozone negative ion
and ozone air purifiers clean the air inside the same
way nature does outside, by emitting the
world's strongest air-cleansing agents - negative
ions, ultraviolet light, hydroxyl radicals, and
moderate, controlled amounts of photolic ozone
- in a unique, powerful gas
plasma. This purifying plasma attacks
biological contaminants at a molecular level, and
oxidizes other particulate matter, in addition to
attaching to contaminants and removing them from the
air by making them too heavy to remain airborne (where
you can inhale them). Biozone uses advanced UV
technology available nowhere else.
Also read: Biozone
Pure Science
Q.
How
effective are Biozone Air Purifiers on tobacco or
cigarette smoke?
A.
There are two components to
tobacco smoke: 1) The smoke itself, which is actually
an airborne particulate mass; and 2) the chemical
fumes and odors. Biozone's negative ions and
photoelectrons help remove the smoke particulate from
the air, while the highly active oxygen atoms and
purifying hydroxyls that make up the Biozone Plasma
actually neutralize the chemical fumes and destroy the
odors. There should be a noticeable improvement if the
right sized unit is employed. It should be noted that
a more powerful or larger unit is recommended for use
in dwellings with cigarette or cigar smokers. For bars
and restaurants seeking a dramatic improvement in air
quality, our Air
Traffic Controller is recommended.
Also read: Biozone
Pure Science
Q.
Will
the unit remove smoke and other odors from clothing
and upholstered furniture?
A.
Yes, but depending upon how
saturated the fabric is, it may take anywhere from 1
to 48 hours. Upholstered fabric can be cleansed of
smoke odors fairly readily, but couches and chairs and
also carpeting that is pet stained may not completely
release odors if the stuffing of the article of
furniture or the carpet pad and/or subfloor are
stained. Also bear in mind that pet stains can be on
floor moulding, walls, and wood furniture.
Q.
Do the units
work to get rid of mold and mildew?
A.
Yes. The ultraviolet light
will kill mold spores that enter the unit, and the
purifying plasma that is circulated by the unit is
also fungicidal, meaning it will kill fungi like mold
and mildew. Ideally, you want to expose the most
seriously affected area to large amounts of plasma.
Even a small basement could require a large unit ike a
3000 or even
a 4000. Serious mold and mildew situations may require
an ozone generator like our Powerzone
or even our Megazone. Our Powerzone and Megazone units
are NOT designed for use in inhabited spaces, but are
highly effective in eliminating mold if the source of
the mold has been eliminated. Some mold remediation
companies are using them now. Have your remediation
specialist contact us for information.
Q.
Will
my family get fewer colds and flu if I have a Biozone
Air Cleaner in my home?
A.
While there have been no
official studies to confirm this, independent lab
tests have confirmed a remarkable reduction in
airborne bacteria, as well as surface bacteria, when a
Biozone Air Purifier is used. Since 90% of colds and
flu are caught indoors, and the majority of those are
caught at home, it makes sense to conclude that an
overall reduction in contagions in the air and on
things you and your family touch should certainly have
a positive effect on cold and flu reduction, winter
and summer. When your immune system doesn't have to
fight off pollutants you inhale, it can do what it's
designed to do - protect you from illness.
Q.
Will
a Biozone Air Purifier cure allergies and asthma?
A.
Biozone Air Purifiers will
not cure allergies or asthma or other breathing
problems. They are not medical devices and are not
designed specifically for the treatment or prevention
of any health problem or ailment. However, it has been
shown than most asthma and allergy sufferers do
benefit greatly from the pollutant reduction these
units provide. Mold, pollen, dust, animal dander, dust
mites, chemical gases, and other common allergens are
all effectively reduced in a Biozone environment.
Q.
Do
these units produce nitric oxide?
A.
Since Biozone units use UV
light to produce ozone, and not the corona discharge
method, no nitric oxides or contingent substances are
produced.
Q.
Are
some people over-sensitive to ozone?
A.
About 2% of the population
do exhibit hypersensitivity to ozone, to varying
degrees. Even the extremely low levels of ozone
present in our purifying plasma may produce symptoms
of over-ozonization in these individuals. Although
this phenomenon is relatively rare, this is one reason
we do offer a full money back guarantee on the
purchase price of all of our units.
Q.
How
will a Biozone Air Purifier work with other filtration
or air cleaning devices I already use?
A.
Adding a Biozone unit to an
existing air cleaner or filter is a great idea. The
different units will only compliment each other,
reducing the contaminant load on each unit and making
each more effective than if used alone. Some air
cleaning devices have undesirable byproducts that can
also be addressed with a Biozone unit.
Q.
Will
insurance companies reimburse for the cost of a
Biozone unit?
A.
Many insurance carriers, as
well as Medicare and Medicaid, will reimburse you for
the cost of a prescribed and medically necessary air
purification device. Check with your insurance
carrier.
Q.
Is there
any research supporting the effectiveness of Biozone
Air Purifiers?
A.
In addition to volumes of
research supporting the use of ultraviolet light,
ozone and other active oxygen atoms, hydroxyl
radicals, negative ions, and plasmas in air and
surface purification and sanitizing, Biozone has
conducted independent testing to support the
effectiveness of its units. Click
here to view these test results.
Q.
How
can I tell if the Biozone Air Purifier is really
working?
A.
This depends on your
individual circumstances. Concerning the elimination
of unpleasant odors, improvement could be noticeable
within minutes - or results could take several hours.
People with allergies and hay fever should see a
marked improvement in a very short period of time.
People with animals in their homes should also be able
to notice a dramatic reduction in pet odors within
hours. Many health benefits, however, are less overt
and can only be noticed and evaluated over longer
periods of time. Sometimes, though, people do not
report a difference in their air when using one of our
purifiers. In these instances, what happens is that
people become so accustomed to an odor or quality of
air that they don't even realize that their home or
office has an odor - they've simply gotten used to it.
With these people, there is often no "shock"
of immediate improvement that they can ascertain. And,
as the unit begins to work, they also adjust to the
steady improvement in air quality. Usually, though,
once they get used to clean, pure air, they do notice
a difference if they stop using the Biozone unit. All
the old odors usually return pretty quickly, and are
extremely noticeable. That's why we often have
customers who have a unit in their homes for a few
weeks, return it because they didn't notice a
difference, and then call us back a few days later
because the old pollutants have returned - and they
notice that!
Q.
How do negative ions and ozone
work?
A.
Negative ions are
negatively-charged electrical particles that are
magnetically attracted to allergens and other airborne
contaminates, which are positively-charged. The
newly-formed larger particles are than able to fall
harmlessly to the ground, and out of the air
we breathe.
Ozone oxidizes
(burns) pollutants, destroying them altogether. The
ozone molecule (O3) is highly reactive, so
whenever it encounters a floating particulate, one of
the oxygen atoms breaks away to oxidize the pollutant.
This leaves behind O2 (pure oxygen),
refreshing the air even more. Ozone has the 2nd
highest oxidation potential out of all the elements.
Q.
What happens to the ionized
particle once it falls to the ground?
A.
It becomes too heavy to
remain airborne and falls to a nearby surface. The
most important thing is that these microscopic
pollutants are out of the air you breathe, which
renders them harmless. If they're not in the air, they
cannot find their way into your lungs where they do
their damage. Remember, these are microscopic
particles we are talking about, not specks of dirt, so
your floors, furniture, and other surfaces
will not suddenly become "dirty"
once these pollutants begin falling out the air. It is
possible, though, for these particulates to be
collected as a result of your routine cleaning, like
vacuuming and dusting. It is also possible for these
particles to become "kicked up" again into
the air. Fortunately, Biozone
air purifiers produce a continual
supply of negative ions and low
levels of ozone, which means "kicked
up" particulates will find themselves grounded
again very quickly.
Q.
Can ozone be dangerous?
A.
Yes, but only when
occurring in extremely high concentrations - much
higher than what a Biozone air purifier is
capable of producing. Ozone
is much like just about any other element
in that it has its range of effects.
It is harmless or useful at moderate concentrations,
but harmful at extremely high levels. For example,
chlorine, an extremely powerful sanitizing agent, can
be extremely dangerous if misused. However, we have
learned to use it appropriately and thus can enjoy
things like safe water in our swimming pools and even
from our tap (you might prefer an UltraPure
Water Purifier, however!) Biozone Air
Purification Units will not produce
ozone at a level higher than what is considered
healthy in outdoor settings - generally not more than
.04 ppm when the unit is used in the appropriate size
space (see: Safe
Ozone Levels - Guaranteed), Ozone levels
produced as part of the Biozone Purifying Plasma do
not surpass the Federal Government safety guideline of
0.05 - 0.06 ppm. In fact, our units only need a modest
amount of ozone to fuel our unique purifying process.
Q.
What's a purifying
hydroxl or hydroxyl radical?
A.
Hydroxyl
radicals, which occur naturally in our
atmosphere, are formed when an oxygen singlet (O1)
plucks a Hydrogen atom (H) from natural humidity (H2O)
to form the radical OH.
This
hydroxyl radical is 33% more effective at oxidizing
pollutants in the air than ozone, and 2.5
times more germicidal and fungicidal than chlorine,
making them the most effective method of destroying
mold, bacteria, viruses, and germs that you can buy.
Biozone's proprietary process produces large volumes
of these powerful air cleaning agents with only a very
small amount of ozone - far less than what is required
by other ozonating air cleaners.
Read
more
Q.
What features
should I look for when purchasing an air purifier? How
can I tell if one is better than another?
A.
When you purchase an air
purifier, the most important things to consider are what
the machine can remove from the air and how it
removes it. Look at the particulate size the
machine is capable of removing, square-footage
coverage, cost per square foot purified, cost of
replacement parts and how often they need to be
replaced, electricity cost, noise generated, warranty,
physical size, money-back guarantee. We're
confident that we offer you the most
technologically-advanced, affordable air cleaning unit
on the market today and the longest warranty in the
industry. Our units consistently out-perform other air
cleaners in all categories.
Q.
Is a Biozone air purifier
better than a HEPA air filter?
A.
A hepa air filter
can only remove particles as small as 0.3 microns from
the air, while Biozone units can remove particles
as small as 0.01 microns from the air. Biozone
air purifiers can also clean much larger areas
than HEPA air filters that are even close to
the same cost. HEPA air cleaners rely on an air
filter, therefore only cleans the air
that passes through them. Biozone air
purifiers electronically emit nature's most
powerful air-cleansing agents to seek out
pollutants.
Biozone air
cleaners are also much more
cost-efficient than hepa air filters.
To begin with, HEPA air filters must be
replaced regularly, costing as much as a few
hundred dollars each time. Biozone Air Purifiers
do not use parts requiring frequent replacement - just
a $36 bulb to replace once a year. HEPA air
filters are also far more costly to run in terms
of electricity costs. Finally, HEPA air purifiers
often run on a small motor, which sounds a bit
like a lawnmower when turned on. Biozone
Units barely make any noise at all.
Q.
What if I buy a Biozone
air purifier, and it doesn't
work as well as I had hoped?
A.
Thanks to our 100% Ironclad
Guarantee, you are guaranteed satisfaction or you will
be refunded all of your money. You
are given a 30-day risk-free period from
the day your machine arrives at your home or building.
You can return the machine any time during this period
and receive a full refund as long as you follow our
Return Policy guidelines (see Guarantee
Page for details).
Q.
Does a returned air cleaner
have to arrive at Healthier Air within
the 30-day risk-free period in order for me to get
my money back, if I decide to return it?
A.
No. It just needs to be
post-marked by the final day of your 30-day risk-free
period, and you must obtain a Return Merchandise
Authorization from us - and the correct return
address - before returning the unit. Units returned
without an RMA will be refused (for our protection)
and we cannot be responsible for units not sent to our
authorized returned merchandise address.
Q.
Is there any
cost to me whatsoever if I decide to return an air
purifier during the 30-day risk-free period?
A.
The only cost you could
ever incur if you return your machine is the cost to
ship it back to Healthier Air. This would cost you
about $10 (give or take a few bucks depending where
you ship from). Wouldn't you agree that this is a very
reasonable cost to determine whether or not an Biozone
unit is the air-cleaning solution you've been hoping
for to help you and your family breathe better? Of
course, we're extremely confident you will be pleased
with our products, which is why we are willing to risk
the cost of having machines returned.
Q.
What different
kinds of air cleaners does Biozone offer?
A.
We have a broad range
models for home, office, vehicle, commercial, and
personal use.
Q.
How do I figure out what
model is best for me?
A.
While a number of factors
do influence the air purifier model that is best for
you, with a little thought, it's easy to determine the
right one.
Click
here for details on selecting a Biozone Air
Purifier for your home or office.
Q.
Is it safe
to purchase through this website?
A.
Absolutely - it's our
number one concern. See our Security
Policy. We use the best encryption technology
available to ensure the security of your online
purchase; however, we are happy to take your order by
phone.
We use Authorize.net to
process all credit card transactions - the internet
standard for ecommerce security. PayPal is also
available as a payment option. Our shopping cart
is Thawte verified as secure.
Q.
What shipping
costs will I have to pay if I purchase a product
at Healthier Air's website?
A.
None.
We pay the shipping charges for any
air purifiers that are shipped to you. Whenever you
see a price listed, you know that is your total cost.
Q.
What kind of warranty
do these air purifiers carry?
A.
They come with a 3-year
limited warranty. Click here
for details.
Q.
Does this website have a privacy
policy? Will you sell my name if I buy from you or
email you?
A.
Click
here to view our privacy policy. We won't ever
sell or rent your personal information.
Q.
How do Biozone air
purifiers compare to other ozone
generators / negative ion generators?
A.
Biozone
air purifiers do not use glass plates
like other negative ion and ozone
generators. As a result, they do not
require maintenance, and do not produce oxides
of nitrogen like air cleaners that do use
glass plates. Oxides of nitrogen can result in a
"metallic" or "bleach-like" odor
that many find unpleasant. These oxides can also serve
as a minor lung irritant if occurring in high enough
concentrations.
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